The Northern Colorado IT Experts

We work hard behind the scenes so annoying technology issues don't slow your business down.

Our mission is to help businesses like yours increase productivity and get more out of the technology you invest in.
We specialize in solutions that safeguard and protect your data and keep operations running smoothly.

When you just want IT to work!

There are a lot of computer shops out there that you can call up to fix an issue or install a piece of equipment. They might be able to get you out of crisis mode, but they aren’t looking at the full picture.

At Platinum Technology, we understand business. We consult. We provide solutions to solve everyday challenges. We just happen to fix computers as well.

We believe (and have proven) that if you proactively manage technology, run maintenance consistently, and monitor a business network, everyday issues and downtime will be greatly reduced.

This is what makes us different than your typical tech support company. Sure, we can fix computer issues when you have them, but our specialty is preventing them in the first place.

Are you looking for a partner you can trust your IT with? Sign up for a FREE IT Assessment to get started today.

Managed IT Questions?

  • Do you have questions about Managed IT Services and what they can do for your company? Fill out this simple form with your questions and our team respond promptly!
  • First Name *
  • Last Name *
  • Company Name
  • Phone *

      What Our Clients Say

      • Knowledge and Dependability

        It is a pleasure working with Platinum Technology. Les Archuleta and crew have provided excellent network services and support to City of Sterling for many years. I appreciate the knowledge and dependability that has been shown time and time again, and especially the highest standards for our critical situations.

      Latest Blogs

      There’s a Better Way to Approach Technology Than Fixing What Breaks

      What NOT to Do
      The first thing that comes to mind when thinking about tech support isn’t necessarily the best option out there. Most users think of a break-fix IT provider, which uses the following formula for providing service:

      • Some piece of technology or equipment stops working and it begins to affect operations.
      • You contact your tech support.
      • A technician is dispatched to assist you.
      • You wait for a technician to arrive on-site to fix the issue.
      • The tech arrives and fixes your issues.
      • You pay the support fees.
      • Your employees get back to work.

      While this method of IT support certainly gets your problem taken care of, the true cost of such support is that you’re paying every single time you require it. While you pay your IT provider for services, there are plenty of other costs associated with this type of break-fix support. After all, your employees will still have to be paid for any time spent in the office, even if their technology isn’t allowing them to work properly.

      Plus, what if the problem is not just affecting your employees, but your clients as well? If they can’t receive the goods or services that you provide for them, then they aren’t going to be happy. If this happens too frequently, they might even consider breaking their agreement with you and moving to a competitor who might offer more reliable services. Therefore, while break-fix IT is certainly a solution, it’s unlikely to minimize damage. You’re better off taking a proactive measure to resolve your technology troubles.

      The Right Way to Approach IT
      Many organizations are shifting from a dependence on break-fix IT to more proactive solutions, with the primary one being managed IT services. This particular approach takes a much different method of administering IT support:

      • One of the managed service provider’s technicians notices that there are components that might experience a critical issue. They then inform your organization of the possible issue.
      • The managed service provider then works to resolve the problem remotely while possible.
      • If your issue is covered by your service level agreement, then you pay nothing for the service besides your usual monthly fee.
      • Your employees get right back to work with minimal interruption.

      The managed services provided by Platinum Technology offer your organization dynamic, enterprise-level solutions that allow you to minimize downtime and take a proactive stand against IT issues. We can monitor and maintain your solutions so that your organization can focus on what it does best, without worrying about whether or not your technology will remain functional. To learn more about managed IT, reach out to us at 970-526-6499.

      Learn More

      Let's Talk Tablets

      Tablets are definitely becoming a staple in the consumer electronics world. For the longest time, the tablet PC was an expensive, clunky device that just didn't wow consumers. Some businesses had adopted tablets back in the day, but they were difficult to use, hard to support, and they simply didn't perform for the price tag. However, like many consumer electronics, Apple reinvigorated the tablet market with the original iPad, and now it would seem tablets are here to stay. The question is, are they right for businesses?

      Learn More

      How Safe is Your Email?

      Email is (and has been) a prime method of communication for businesses of all sizes. With email comes a whole slew of issues that are essentially synonymous with the technology; spam, information overload, phishing, and information privacy. Even Northern Colorado small businesses that only do business locally are at risk of these issues. Personal email accounts are equally at risk. Employing proper precautions and practices whenever communicating via email is very important to prevent the risk of security compromises, monetary loss, and even legality issues.

      Learn More

      Know someone who would benefit from Platinum Technology? Let us know!

      Latest Blog Entry

      Technology is a major factor that can determine your business’s fate, yet some organizations don’t necessarily recognize IT problems before they make themselves apparent. Unfortunately, by the time you notice any issues with your IT, they are usually turning into problems th...

      Latest News

      Platinum Technology launches new website!

      Platinum Technology is proud to announce the launch of our new website at The goal of the new website is to make it easier for our existing clients to submit and manage support requests, and provide more information about our services for prospective clients.
      Read more ...